Services
We don’t just sell you a fireplace or a grill and wish you luck. From the first conversation in our showroom to the first fire of the season and every season after, we’re here to help.
Showroom consultation
Bring your ideas, measurements or photos and let our trained staff help you design the space. Our showroom near the State of Franklin Road exit, next to Home Depot in Johnson City, has fireplaces, stoves, grills, fire pits and patio furniture on display, so you can compare finishes and sizes in person before you decide.
Service & repair
We service everything we sell. If something isn’t working the way it should, call us and we’ll help you get it sorted out, including warranty work on the grills we sell, for life.
Many common problems have simple fixes. If your vent-free logs won’t stay lit, start with our guide to cleaning the oxygen depletion sensor, and see our vent-free maintenance and cleaning tips.
How can we help?
Send us a note about what you need, or call the shop at 423-915-1050.
Visit our Johnson City showroom